About

• At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end-to-end solution for the launch of precision medicine diagnostics enabled by DXRX – The Diagnostic Network®.
• DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real-world diagnostic testing data from a global network of laboratories.

• Business Services & Projects Manager

• Key Responsibilities

• Travel System & Technical Platform Management

• Manage Egencia (corporate travel system): user support, troubleshooting, vendor liaison.
• Oversee, manage and maintain seven travel systems platforms, ensuring consistent system support, performance management, and technical maintenance.
• Ensure data accuracy, system efficiency, and user adoption across all platforms.
• Upgrading travel systems features; training staff on new tools and functionalities.
• Liaise with vendors and internal stakeholders to resolve issues and implement upgrades.
• Monitor platform usage and analytics to inform policy and process improvements.

Example Projects

• Implementing a new travel policy based on usage analytics across multiple platforms.
• Upgrading travel systems features; training staff on new tools and functionalities.
• Facilities & Office Administration (5-10% of role)

• Oversee maintenance, safety, and compliance at Belfast HQ.
• Manage vendor contracts (cleaning, security, utilities).
• Supervise administrative staff and ensure smooth office operations.
• Manage office budgets, supplies, and procurement.
• Introduce systems to improve operational efficiency.
• Project Management

• Lead workplace improvement initiatives (e.g., office moves, travel system upgrades).
• Deliver strategic projects for the CEO Office
• Lead the identification and resolution of operational issues through discreet, high-impact projects. Ensure swift and transparent execution, resulting in tangible improvements.
• Develop and implement updated policies and procedures and coordinate training to support adoption and compliance.

Example Projects

• Providing key external parties with PR, Road show, results etc information.
• Use data insights to assess office usage and inform space/resource planning.
• Managing partnerships externally: bring in investments from government bodies
• Health & Safety

• Ensure compliance with health & safety regulations.
• Conduct risk assessments and maintain safety records.
• Liaise with internal stakeholders and external regulators.
• Align health & safety processes across departments.

Example Projects

• Rolling out a new fire safety protocol and training.
• Conducting a full health & safety audit of the Belfast HQ.
• Stakeholder Engagement

• Collaborate with internal and external stakeholders to deliver strategic initiatives.
• Provide clear reporting and updates to senior leadership.

Example Projects

• Providing key external parties with PR, Road show, results etc information.
• Business Support & Administration

• Provide admin support to the CEO Office (scheduling, meetings, documentation).
• Prepare reports and dashboards for decision-making.
• Liaise with service providers to ensure operational continuity.

• Role Criteria

• Education

• Bachelor’s degree in a Business Field or a related field (essential)
• Additional qualifications or certifications in Project Management (e.g., PRINCE2, PMP), Health & Safety (e.g., NEBOSH), or Workplace Technology (desirable).

• Skills

• Systems & Platform Management: Proficiency in managing corporate travel systems (e.g., Egencia) and workplace technology platforms. Ability to troubleshoot, liaise with vendors, and drive user adoption.
• Project Management: Strong planning and execution skills for strategic and operational projects. Ability to manage timelines, budgets, and cross-functional teams.
• Facilities & Office Operations: Knowledge of office administration, vendor management, and operational efficiency tools. Familiarity with compliance and safety standards.
• Health & Safety Compliance: Understanding of regulatory requirements, risk assessments, and safety audits. Ability to align processes across departments.
• Stakeholder Engagement: Excellent communication and relationship-building skills with internal teams, senior leadership, and external partners.
• Data & Reporting: Ability to use data insights to inform decisions, prepare dashboards, and support strategic planning.
• Executive Support: High-level administrative capabilities including scheduling, documentation, and coordination with the CEO Office.
• Experience

• Minimum 3 years of experience in operations, workplace management, or executive support roles.
• Demonstrated experience managing travel systems and technical platforms.
• Proven track record in delivering cross-functional projects and process improvements.
• Experience in facilities oversight
• Familiarity with health & safety regulations and audit processes.
• Experience working closely with senior leadership and external stakeholders.
• Comfortable working in fast-paced, high-impact environments with discretion and professionalism.
• Life at Diaceutics
• Culture is a powerful driver of Diaceutics’ success and growth. Our culture is an outcome of our ‘One Diaceutics’ Behaviors. These behaviors set out a promise and an expectation of what it means to work at – and with – Diaceutics.
• We exist because we Care Deeply about our patients and customers. To Be Bold, we pioneer, we innovate, and we think big. We take responsibility, and we are driven and determined to Make an Impact. We prioritize collective success and when we win, we Succeed Together. We are excited by change and driven by progress. We Don’t Stand Still.
• We are a multi-cultural, diverse team spanning 16 countries around the world. All of our employees work remotely or in a hybrid model, collaborating together as a global community.

We hire smart, fun people who care about our mission and about each other. Some interesting points about us

• · Training and development opportunities
• · Remote, Virtual Working and Hybrid Working based on location to offices
• · Flexible Working incl. Flex Day Program
• · Share Incentive Plan
• · Increase of Annual Leave with tenure
• · Pension
• · Healthcare (including Vision and Dental) and Additional Benefits
• · Life Insurance
• · Group Income Protection
• · Enhanced Maternity and Sick Pay Provisions
• · Robust Performance Management Framework and Individual Growth Plan
• · Attractive Staff Referral Scheme
• · Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together
• We are an equal opportunities employer and welcome applications from all suitably qualified persons.

• Please see link below to our Candidate Privacy Statement -
• https://www.diaceutics.com/privacy-statement