What you’ll be doing:



Answering and managing phone calls with professionalism and courtesy, ensuring clients receive an excellent first impression




Handling emails efficiently and politely, supporting clear communication with clients and colleagues




Organising and maintaining files and records, including confidential legal documents, in line with office procedures




Photocopying and scanning important paperwork in a timely and accurate manner




Inputting data into case management systems to support solicitors and office operations




Assisting with general administration tasks and taking on ad-hoc duties as required by management




What we’re looking for:



Someone reliable, organised, and keen to learn in a professional legal environment




A positive and professional attitude with strong communication skills




Good attention to detail and the ability to handle confidential information responsibly




Basic IT skills (Microsoft Office, email, and databases)




An interest in developing a career within business administration or the legal sector




What you’ll get:



A nationally recognised Level 3 Business Administrator Apprenticeship qualification




Hands-on experience working in a professional solicitors’ office




Ongoing support and training from your employer and training provider




The opportunity to build valuable skills that can lead to future career opportunities in administration or within the legal sector




Training


Qualifications required


Skills required


Prospects

Qualification / Standard : ST0070 Business administrator
Duration