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Branch Manager Braintree, Office BasedHours: Monday to Friday, 08:00 - 17:00Salary: Up to £90,000 + Bonus Macildowie are delighted to be working in partnership with our client in Braintree to recruit a Branch Manager. This is a key leadership role within a high-performing organisation, offering a competitive salary and the opportunity to drive real impact across commercial, operational and people performance. Role Overview As Branch Manager, you'll take full ownership of the branch's operations - leading sales, logistics, warehousing and customer service functions. You'll be responsible for driving growth, efficiency and excellence while fostering a positive, high-performance culture. Collaborating closely with Head Office and other branches, you'll ensure consistent standards and best practices across the network. Key Responsibilities Oversee all daily branch operations, ensuring efficiency across sales, warehousing, logistics and customer service.Deliver commercial growth through proactive account management, business development and sales initiatives.Work collaboratively with Head Office teams (Purchasing, Production, Logistics, HR, Finance) to support smooth, aligned operations.Share best practice and maintain consistency across branches.Build and maintain strong customer relationships to maximise retention and revenue.Monitor sales and operational KPIs, analyse performance data and implement continuous improvement initiatives.Drive operational excellence by maintaining process accuracy, service quality and cost efficiency.Lead, motivate and develop branch employees to achieve both individual and team objectives.Champion Customer Service Excellence initiatives to enhance client satisfaction and engagement.