Branch Governance Administrator
£25080 - £26400 37.5 hours per week
Based at our HQ in Leicester LE3 1UT

Benefits include:  
Up to 42 days annual leave, life insurance and sick pay  
Enrolment in health cash back plan to cover every day healthcare needs  
Refer a Friend Bonus
Cycle to work scheme / close to park and ride at Leicester Forest East  
Subsidised short breaks at selected RAFA Accommodation 

About us 

The RAF Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.   

About the job

We have an exciting opportunity for a Branch Governance Administrator to join our wider Secretariat Team. The Branch Governance Team plays an essential role in support of our network of branches in ensuring they are well led and governed and meet the requirements of the Charity Commission and other regulators. The role is diverse; you are responsible for supporting our branches and resolving or signposting their governance needs in line with our policies and procedures. You also play a key role the organisation of our Annual Conference, a prestigious event which is central to the Association’s governance and membership experience.

Primary responsibilities include

Act as the first line of support to branches with day-to-day queries regarding governance, and the Association’s rules.

Support the Branch Governance Officer in developing guidance and tools to support branches and providing training and development to branch committees.

Provide first line support to branch officials regarding the annual compliance requirements.

Process branch annual returns and work with Branch and Member Wellbeing Officers

Provide administrative support to area council meetings and the Annual Conference Committee including minute taking.

Produce performance data for quarterly reports to the Branch and Membership Committee

Act as first line of support to branch members wishing to obtain DBS/PVG or equivalent checks

Assist in overseeing the effective closure of branches and branch clubs

Maintain a database of trophies, certificates and awards to branches and stations

About you

Our ideal colleague will have a broad range of administration skills and will be highly proficient in using IT such as SharePoint, databases (we use Salesforce) and Microsoft Office applications. Previous experience in a busy and varied role is required along with experience in delivering high quality customer care to a diverse range of stakeholders. As an excellent communicator, you will have the ability to handle all contact with our members diplomatically and sensitively. An understanding of general principles of governance and working within a charity or membership organisation is highly desirable.

A full role profile is available to download on our website www.rafa.org.uk

Want to join us?

Applications with cover letters stand a higher chance of shortlisting for interview so please do tell us how your skills match the role. When you are happy with your CV and cover letter, please send to jobs@rafa.org.uk.

Closing date 8am Friday 3 October

Interview date Friday 10 October


We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

The RAF Association is a Disability Confident Employer, please get in touch if you require any assistance with the application process.