About

Boutique Retail Office ManagerAbout UsBased in the heart of Knightsbridge, Fiona Finds is an exclusive boutique, specialising in beautifully curated homewares and gifts.Our store is known for exceptional customer service and premium products, within a warm, welcoming atmosphere.We are seeking an organised, proactive, and hands-on Boutique Retail Office Manager to support daily operations and keep the business running smoothly.Role OverviewThe Boutique Retail Office Manager will oversee day-to-day administrative retail operations, coordinate a team of five, manage supplier relationships, place and track orders, support packaging and dispatch, and assist with in-store events.This role is perfect for someone who thrives in an ever-changing environment, enjoys multitasking, has strong attention to detail, and is comfortable dealing with a demanding customer base.This role is site-based and 5 days per week.Team & Office CoordinationOrganise, support, and coordinate day-to-day tasks for a small teamCreate weekly rotas and ensure adequate store coverageOversee general office administration and maintain a tidy, functional workspaceSupport onboarding and training of new team membersStock & Supplier ManagementPlace and confirm purchase orders with suppliersTrack deliveries, manage backorders, and maintain accurate inventory recordsLiaise with suppliers to resolve order issues or discrepanciesPrepare and organise product packaging and presentation in line with brand standardsCustomer Service & Sales SupportAssist with customer enquiries when neededMaintain high standards of presentation and service throughout the storeSupport online order fulfilment, including packaging a