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Billing Administrator – IMMEDIATE START Location: Kings Hill, Kent | Employment Type: Full-Time (9am to 5pm) | Contract: Temporary | Working Arrangements: Office based Our client is looking for a Billing Administrator to join their finance team. You will be responsible for managing customer billing processes, resolving queries and addressing backlog issues. This role requires strong interpersonal skills and confidence in customer-facing interactions, ensuring accurate and timely billing while maintaining excellent customer relationships. Key Responsibilities: Process and manage customer billing accurately and in line with company policies.Handle and resolve customer queries related to invoices, charges, and account discrepancies.Manage and clear billing backlogs efficiently, prioritizing urgent cases.Maintain accurate records of billing activities and customer communications.Liaise with internal teams (finance, credit control, operations) to resolve issues promptly.Provide clear and professional communication to customers via phone, email, and face-to-face when required.Prepare and deliver regular reports on billing status and backlog progress. Skills & Experience Required: Previous experience in billing, invoicing, or a similar administrative role.Strong attention to detail and excellent organizational skills.Proficient in Microsoft Office (Excel, Word) and familiarity with billing or ERP systems.Excellent communication skills, both written and verbal.Comfortable in customer-facing roles and able to handle queries professionally.Ability to work under pressure and manage competing priorities. Additional Information: Role involves regular customer interaction, over the telephone or electro