About

• Company Description
• At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
• Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
• Beacon Victim Care Service
• Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
• Job Description
• Where you fit in
• As a Beacon Support Worker, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place.
• You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.
• What does good look like for this role?
• A confident, professional, and creative individual with a ‘can-do’ approach
• The ability to guide victims and witnesses through their journey to cope and recover following a crime, while preparing for mitigating factors or changing needs.
• The ability to build rapport with your clients and create safe spaces for victims and witnesses to talk openly about their journey to cope and recover.
• You will represent Catch 22 as a trusted professional both to clients and when networking or advocating on a clients behalf with other services or organisations e.g. police, witness care, housing etc.
• You will work as part of a team to improve the shared knowledge and expertise in the service, as well as throughout Catch 22.
• Qualifications
• GCSE English and Maths (or equivalent)
• Full driving licence, and access to a car
• Additional Information
• Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please contact [email protected].
• Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.
• Salary: £26,097 per annum
• Hours of work: Full Time, 37.5 hours a week
• Contract: Permanent
• Flexibility: Blended approach of office working, home working, and visiting clients across Hertfordshire. *Flexible working options available.
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check
• Job Advert Closes: 25th February at 1630.
• Interviews (In Person): Group interviews will be on the 5th of March followed by 1-2-1 panel interviews on the 13th of March for those that are successful.
• *Flexible working options available, with ad hoc homeworking possible, and flexible working requests met with a willingness to approve, where service delivery allows.
• To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
• Catch22’s Commitment to Ban the Box
• Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Opportunity Information Pack for more information.
• Missing Links?
• A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts.
• Social Media Search
• Please note, we may conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
• Catch22 Justice requests no contact from agencies or media sales
• Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts
• Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

• Contract type: Permanent
• Department: Justice
• Service type: Victim services