About

Description We’re on the lookout for a dynamic Shift Manager to join our Bars & Shops team across the resort.Reporting directly to the Venue Manager, you’ll play a key role in delivering our daily operational plans—ensuring the right people are in the right place at the right time to meet fluctuating guest demand. Your focus will be on maintaining high standards, driving team performance, and creating memorable guest experiences.You’ll actively coach and support your team throughout each shift, helping them deliver exceptional service while also achieving key targets such as add-on sales and promotional activity.This is a hands-on, guest-facing role. To ensure you’re present where it matters most, any non-guest-facing responsibilities will be scheduled into your working week—giving you maximum time on the floor with your team and our guests.The role operates on a flexible 5-day schedule across a 7-day week, so adaptability is key. During our iconic adult-only Big Weekenders, shift finish times can extend as late as 4am or 5am - so a willingness to work late nights is essential.As with all roles at Butlin’s, no two days are the same. You’ll thrive in a fast-paced environment, think on your feet, and bring energy and commitment to every shift—always putting our guests at the heart of everything you do. About You We’re seeking a confident and experienced leader from the Food & Beverage world—someone who thrives in fast-paced environments and knows how to bring out the best in their team.With a guest-first mindset, you’ll lead by example, coaching and developing your team in a vibrant, high-energy setting to consistently deliver outstanding service.You’ll bring proven leadership experience from busy restaurants, bars, or retail venues, where balancing speed, quality, and atmosphere is second nature. You’ll be comfortable making quick deci