About

Barista Post - 16 Hour Post

To contribute to staff, patient and visitor care by ensuring the retail services at café 1831 are delivered in a professional, helpful and friendly manner by providing excellent customer service to our customers.

Personal Development

• Annual appraisal
• Excellent opportunities to progress and develop new skills
• Wide range of apprenticeships for new and existing staff
• Library and Learning Centres on each hospital site

Now you know a little about what we offer colleagues we would love to receive an application from you.

Summary of the Role:
The delivery of a professional first class, efficient customer focused service, ensuring all hygiene and safety standards are maintained at all times whilst delivering first class customer service.

Please note whilst this role is predominantly based in Café 1831, there may be a requirement to work across all outlets, which include Southside Dining and Stop and Shop.

Calderdale and Huddersfield Solutions Ltd (CHS) is an exceptional place to work that provides estates, facilities and procurement services to our partner organisation Calderdale and Huddersfield NHS Foundation Trust (CHFT) and other customers. We employ around 450 staff in a wide range of functions, ranging from cleaners, porters, retail and administrative staff to engineers and procurement specialists.

In addition to a competitive salary and NEST pension employer/employee match scheme (up to 6% CHS contribution) we also offer a range of benefits as follows: -

Extensive range of discounts on-line and in store at all your favourite retail outlets/Blue Light discount card for further savings

Staff Lottery scheme/On site restaurant (staff discount), Café serving Costa coffee/Retail shop

On site Nursery provision and generous Maternity/Paternity and Adoption schemes

Workforce benefit team to support with a range of childcare provision/out of school clubs

Salary sacrifice car and cycle schemes (subject to certain criteria)

Career break scheme/Special leave policies/Flexible working opportunities

On site Occupational Health service/ Dedicated wellbeing hour each week

24/7 Care First Employee Assistance scheme that provides confidential counselling and support/financial and legal help and advice/Chaplaincy Services, Chapel and Prayer rooms

Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages.

Cleaning and sanitising work areas, utensils and equipment

Cleaning service and seating areas

Describing menu items and suggesting products to customers

Servicing customers and taking orders

Ordering, receiving and distributing stock supplies

Receiving and processing customer payments

Deal with any customer comments / complaints in a professional manner

Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item.

Responsibility for stock rotation and checking date codes whilst completing stock replenishment duties

Temperature check and record all necessary food items as departmental procedure

To be smart in appearance and well groomed adhering to the departmental uniform policy

Receiving and checking goods inward includes sandwiches cakes, confectionary etc. where appropriate correct temperature control, should be maintained

Preparation of food items for service, this includes toast, panini and other food items for retail sale.

Report any equipment in need of repair and / or work issues to the Assistant Manager.

Attend all mandatory training.

Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal.

Comply with all Trust policies, procedures and protocols.

Carry out duties with due regard to the Trust’s Equal Opportunity Policy.

Maintain professional conduct at all times.