About

Audiology Administrator - Clitheroe Our administrators are a key part of our Specsavers business helping the store to deliver excellent levels of customer service through the efficient answering of the telephone and appropriate direction of enquiries. This is a multi-skilled role working closely with our store teams and Directors. At Specsavers we are passionate about our people and their development. You will receive thorough and continued training and development to enhance your understanding of Audiology and Optics products, however previous experience within Audiology / Optics is not essential. You will be a key part in creating a warm and friendly atmosphere and an outstanding store environment both for our customers and our team. What’s on Offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary £12.41 per hourHours - 37.5 hours per week - Open to 3 days a week. (weekend working is essential) Specsavers Perks – our discounted benefits scheme Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits 28 days annual leave inc BHs and...Your birthday off to celebrate you Your role Efficiently answer all telephone calls to the store responding positively to customer enquiries and direct them to the appropriate department.Inform the Director / Manager of days and times where appointments are at capacity and days and times when appointment demand is weak. Supporting the management of the diary of clinics, allocating resource to ensure a diary efficiency.Manage cancellations and where appropriate rescheduling appointmentsConfirm appointments with patients ahead of time to ensure the smooth runni