About

• When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a
• large and diverse team to make sure your area of the business keeps pace with
• demand. In this hands-on role, you’ll learn about the complexity of operations
• at a global business and what it takes to make everything run seamlessly. While
• you implement your team’s approach to drive productivity, you’ll also work
• closely with your colleagues to address challenges, which means no two days will
• be the same.

• Key job responsibilities
• - Promote a culture of safety and wellbeing
• - Analyse and implement corrective actions to make sure quality and productivity
• are at consistently high levels, and business objectives are met across all
• shifts
• - Support and lead a team and handle administrative work alongside building and
• supporting a strong team culture
• - Analyse performance and suggest process improvements to optimise work and
• improve customer service
• - Collaborate with other managers to standardise shift processes

• A day in the life
• You’ll work shifts and be based at one of our operational sites. Your main focus
• will be to maintain safety standards within your team and across your site.
• You’ll also monitor and maintain process efficiency. Your days will always
• include prioritising routine team management and daily operational tasks,
• alongside other tasks like individual escalations, process improvement work and
• wide-scale operational contingency planning.

• Being a key part of the operations team involves working with colleagues in
• other teams and external partners to make sure we stay on track to meet our
• customer demands and targets. This will involve analysing data and performance
• metrics with leaders in your business area, as well as discussing the
• operational pros and cons of technical improvements with engineers. Basic
• Qualifications: - University degree (Bachelor's or Master's degree), completed
• before start date
• - Advanced proficiency in written and verbal English and local language

- Relevant experience in performing data analysis Preferred Qualifications

• Preferred qualifications are not required to apply for a position at Amazon. If
• you have all the basic qualifications above, we’d love to hear from you.

• - Experience of communicating with a wide range of stakeholders, including your
• peers and leadership
• - Experience in a logistical working environment
• - Experience working with the MS Office suite (Word, Excel, Outlook) in a
• professional environment

• Amazon is an equal opportunities employer. We believe passionately that
• employing a diverse workforce is central to our success. We make recruiting
• decisions based on your experience and skills. We value your passion to
• discover, invent, simplify and build. Protecting your privacy and the security
• of your data is a longstanding top priority for Amazon. Please consult our
• Privacy Notice (https://www.amazon.jobs/en/privacy_page
• [https://www.amazon.jobs/en/privacy_page]) to know more about how we collect,
• use and transfer the personal data of our candidates.

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.