The role of an Apprentice Plumber within Maintenance & Contracts is an excellent opportunity to learn from skilled experienced members of staff, this will be a varied role with guidance from all colleagues to ensure we give you all the support to complete your apprenticeship qualification. Maintenance & Contracts are looking for an enthusiastic individual, who has a keen willingness to learn the trade skill of Plumbing, we are looking for someone who is motivated and hardworking and understands they must always act in a professional manner remembering whilst wearing your uniform you are representing Ipswich Borough Council. Listening skills are vitally important, we will expect you to listen to your mentor to always ask questions if unsure, you will be expected to keep a diary of works carried out and understand that the information you write can be put towards evidence in your college portfolio. The role within our repairs team will be working within tenanted properties often with vulnerable tenants, you will always act in a respectful manner. Maintenance & Contracts takes Health & Safety very seriously and all employees have a duty to co-operate in implementing the Health & Safety policy: By acting with due care for the health, safety and welfare of themselves, their colleagues and other persons. Complying with instructions and procedures issued for safe working.

You will be buddied with a mentor from within the plumbing team and will spend time with each plumber gaining skills and knowledge from each person. You maybe required to pass tools to colleagues and help to diagnose repairs required,

assisting them with counting imprest stock on stock count days twice a year, Our repairs team are extremely busy and completed just short of 24000 repairs in the past financial year. The team work across all 4 post codes of the Ipswich Town boundary IP1, IP2, IP3, IP4. You maybe required from time to time to support colleagues from different trades if a buddy is required for example to foot a ladder. You will have access to online E-learning training and additional training courses as and when these are booked in: for example, manual handling and Asbestos awareness.

Hours of work are 8am – 4.30pm Mon – Thur with 1 hour for lunch then 8am – 3.30pm on Friday with a 30-minute lunchbreak. You will be based from our main depot Layard House, New Way, Ipswich IP2 0BX, You will be expected to make your own way to the depot ready for your mentor to pick you up each day. You will be enrolled at college on a 1 day a week course on the next available course intake. You will be expected to make your own way to college with the exact location depending on course availability TBC (Could be Suffolk New, could be Suffolk Rural, could be another location, decision to be made when course availability known). You will be provided with full IBC uniform including all PPE required.

Section 3: Enthusiastic person, willing to learn and understand the role of an apprentice is a varied role, we will expect you to be punctual and reliable and be ready to put 100% effort in obtaining your City & Guilds Plumbing qualification. We would expect you to be a good communicator both verbally and in writing. To be a good listener, hardworking, polite, someone who is able to follow instructions and adhere to policies and procedures at all times.

Hours of work are 37 per week, Monday to Friday.

As well as a good salary, we offer a career grade average pension scheme, generous holiday starting at 26 days plus bank holidays and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, Employee Assistance Programme and the opportunity to work with great colleagues.

For more information about this role please contact Repairs Manager Liz Abigail on 07921 492521 or via email elizabeth.abigail@ipswich.gov.uk

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification

Interviews will be held on either the 26th,27th or 28th November 2025 at our depot: Layard House, New Way, Ipswich IP2 0BX. This will be a formal interview comprising of a series of questions asked by the interview panel and scenario-based questions too.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.

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