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£Competitive GBPOnsite WORKINGLocation: Southampton, Portsmouth, South East - United Kingdom Type: Permanent Application Support Specialist - Hybrid (Southampton)We're hiring an Application Support Specialist to join a growing support team based in Southampton, working in a hybrid capacity. This is a great opportunity for someone with early-career experience in software support who's looking to develop their skills in a fast-paced, collaborative environment. You'll be joining a well-established enterprise software company that delivers ERP solutions to thousands of businesses. The role offers exposure to live environments, customer interaction, and cross-functional collaboration across product, support, and implementation teams. What You'll Be Doing Providing support to ERP customers via phone, email, and remote accessTroubleshooting application issues and escalating where neededSupporting live environments, including upgrades, go-lives, and configuration changesCollaborating with internal teams on testing, documentation, and product improvementBuilding strong relationships with customers and ensuring timely, professional resolution of cases What We're Looking For Experience supporting ERP, SaaS, or business-critical applicationsExposure to SQL or database troubleshootingStrong communication skills and ability to explain technical issues clearlyA proactive mindset and willingness to take ownership of support casesComfortable working in a hybrid setup with occasional office collaboration This role is ideal for someone who's eager to learn, enjoys solving problems, and wants to grow within a leading ERP company. If that sounds like you, we'd love to hear from you. AMC/CRI/ASS <