Application Support Analyst

Application Support Analyst

Application Support Analyst

Walsh Employment

Reed

Slough, Berkshire

5 hours ago

No application

About

Application Support AnalystLocation: Gerrards Cross Salary: £32-37K plus excellent benefits packageOur client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions.Key RequirementsWe are seeking a technically proficient and service-oriented support analyst who thrives in a fast-paced, high-pressure environment. The ideal candidate will be comfortable prioritising their own workload, solving complex problems autonomously, and communicating clearly with non-technical users.Essential:Minimum 2 years' experience in second-line support, ideally covering 1st to 3rd line support in a lean teamStrong experience with technical and application support – including SQL queries, database investigation, and software installationExcellent interpersonal and communication skills – ability to work with doctors, nurses, and healthcare professionals under time pressureHands-on experience with:SQL / databasesWindows operating systemsApplication SupportRemote Access ToolsFamiliarity with ticketing systems – any platform (e.g. Jira, Zendesk, ServiceNow)Must be highly fluent in English, both spoken and writtenMust be able to drive – the office is not accessible by public transportMust live within 45 minutes of Gerrards Cross<