About

Main Purpose of the Job:To provide a high-quality, customer-focused housing allocation service to the tenants and residents. The officer will handle housing applications for transfers and social housing, ensuring efficient and timely allocation of housing and nominations to Housing Associations and Co-operatives.Key Responsibilities:Housing Allocation Service:Provide a responsive service for tenants and residents applying for transfers and social housing, managing allocations to Council housing, Housing Associations, and Co-operatives. Ensure effective use of various mobility schemes where appropriate.Property Advertisement and Tenant Shortlisting: Advertise properties and shortlist prospective tenants by matching need and qualification criteria through the choice-based lettings scheme. Make direct offers according to the Council’s Housing Allocation Scheme.Verification of Applications: Conduct thorough investigations and home visits when necessary to verify housing applications. Ensure detailed knowledge of Lambeth’s Allocations Scheme and related policies.Collaboration with Housing Providers: Work closely with housing providers, including ALMOs and Registered Social Landlords. Develop and maintain effective relationships to monitor the performance of the housing stock.Management Information and Reporting: Provide accurate data and detailed reports on social housing stock to assist with monitoring and supply management.Collaboration Across Teams: Work closely with other teams in housing and across directorates to ensure a joined-up approach to service delivery.Skills and Experience:Knowledge:Good understanding of the processes and criteria for the allocation of social rent