About

Who we are Envision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we. We are currently looking for an Alarm Receiving Centre (ARC) Operative to join our team. In this full-time, permanent position you will work on 12-hour shifts operating on 4 days on 4 days off rota and will be located in Silverwood Business Park, Craigavon, BT66 6SY. What we offer Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Paid Annual Leave, plus bank holidays (Holiday buy back option available) Full Time (42 hours per week, 4 on 4 off shifts) Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups What you will do: Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reporting Answer intercoms and inbound telephone calls professionally, quickly and effec