About

Job Purpose

• Contribute towards the achievement of zone’s targets through agency development and managing relationships between agency distributors and the Company.

Critical Accountabilities

• 1.Key Result Areas
• Development of agency distributors to achieve Key Performance Indicators (KPIs)
• Increase agency productivity and performance
• Achieve customer satisfaction through effective relationship management with managers and advisor
• 2. Major Activities
• Plans and implements strategies and tactics in meeting all measures of targets
• Develops managers and advisors to recruit sales force with the capability to access its desired target market
• Drives quality managers and advisors by implementing developmental and motivational activities to increase productivity and competence
• Coordinates with Agency Training and Development unit for developmental programs
• Ensures compliance to regular reports
• Implements and promotes Company sales drives and campaigns in coordination Agency Development
• Monitors persistency of business in the assigned branch
• Augments performance activity of manager and advisor
• Discusses possible causes of lapses and cancellations with concerned agents, and crafts solutions to improve business conservation
• Handles proper communication of agreements and expectations
• Coordinates with other units to address issues and concerns of distributors in the assigned branch
• Ensures that the agency distributors adhere to Company policies, business practices and norms
• Ensures that agents are well informed of new developments in the Company
• Develops and maintains high morale among agency distributors
• 3. Output
• Achievement of KPI targets Manpower Activity rate, Case Productivity, Case Size (MACC)
• Agency developmental programs
• Reports compliance
• Successful campaigns and drives
• Business volume

• Graduate of any 4-year-course
• Minimum of 5 years of industry experience in Sales, Agency Development
• At least 2 years of supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communications Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills