About

An exciting opportunity has become available to join our Operational Team within After Sales. With an exceptional team to support you, you will have the confidence and resources to provide professional front line technical support to all of our customers across our brands.As an After Sales Support Executive, you will be at the forefront of responding directly to customers technical enquiries, offering them the correct information to offer a first time resolution.This is an exciting opportunity to work within our growing team in our new offices in Marlow We will offer a work from home option (which is to be agreed directly with your line manager upon successful completion of your training).As part of working for TTi, we offer many exciting benefits It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team.Free on-site parking at the officeA non-contractual work from home option (ideally on successful completion of first 3 months of employment)25 days holiday + bank holidaysPrivate Medical & Dental InsuranceGroup Life Assurance BenefitsAnnual Gym AllowanceDiscounted Milwaukee, Ryobi and VAX productsAccess to our TTi Benefits Hub which includes discounts with many high street retailersSupport towards Eye Sight Tests for DSE useOn-site 3rd party restaurant and coffee shop in our officesAs well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7.Main Responsibilities:Offer a best in class Customer Support function to all our customers, with a drive to seek a first time resolutionDevelop and nurture profes