We are seeking a proactive and highly organised individual to join our team in an administrative support role. This position involves a variety of key admin duties, including managing incoming communications—reading, categorising, and responding to emails and phone calls with efficiency and professionalism.

You will also play a vital role in contractor liaison, handling correspondence, logging issues, scheduling site visits, and following up to ensure timely updates on ongoing works. This is a dynamic role suited to someone with excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Main Duties and Responsibilities

Administrative Support

• Monitor, read and prioritise incoming emails and phone calls to the Estates team.
• Maintain a tidy and up-to-date inbox, ensuring timely responses or escalation where necessary.
• Draft routine correspondence and emails to internal staff and external contractors.

Contractor Liaison and Scheduling

• Act as a point of contact for contractors and suppliers regarding ongoing and scheduled works.
• Log reported site issues or repair requests accurately onto the estates tracking system.
• Book contractor visits, coordinate access with school sites, and maintain the site diary or calendar.
• Chase contractors for updates, quotes, and completion reports as required.

Record-Keeping and Systems

• Maintain accurate digital records of estates issues, contractor visits, and completed works.
• Support the estates team in managing compliance schedules (e.g. fire safety, servicing checks).
• Help track contract renewals and key maintenance deadlines.

Communication and Collaboration

• Liaise with school-based staff to gather information on premises-related issues or needs.
• Support the preparation of internal reports or summaries on estates matters.
• Work closely with the Estates and Facilities Manager and the Central Operations Team.

Learning and Development

• Take responsibility for completing apprenticeship training in line with deadlines.
• Participate in relevant training courses or meetings to support your development.

Future prospects: Potential for full time employment after successful completion of apprenticeship.

Qualifications required: Minimum qualification requirements are Mathematics and English at either GCSE C or above or NVQ Level 2 or above.

Desired skills:
• Good written and verbal communication skills
• Strong organisational and administrative skills
• Ability to follow procedures
• Teamworking skills
• Basic IT skills
• Customer service awareness

Desired qualities: Friendly, approachable, and professional with a positive attitude to work. A team player who is reliable, enthusiastic, and eager to learn, with a willingness to take initiative and support others.

Working week: 37 Hours per week, Monday – Thursday 8.30am – 4.30pm
Friday 8.30 - 4

Company Benefits:
Pension
School Advisory Service Membership
Discounted Gym Membership
Cycle to Work Scheme
Flexible Working Scheme


About the employer: Waterton Academy Trust is a thriving and values-led partnership of schools committed to giving every child the best possible start in life. We work across two key regions - Wakefield and Barnsley - and are proud to be seen as a trusted and collaborative presence within the wider education system.