Job Title: Administrator (Supporting the Head of Services)

• Location: London, SW1W
• Role Type: Temporary, with a strong possibility of Temp-to-Perm conversion.
• Pay Rate: £14.42 per hour
• Confirmed Dates: Monday, October 27th, 2025, through to Friday, November 21st, 2025.
• Hours: 09:00 - 18:00, Monday to Friday (1 hour unpaid lunch break).

As a Service Assistant, you will be the core administrative support for the Services Department, providing essential day-to-day operations and outstanding customer service across the Head Office.

Your responsibilities will include:

• Administrative & Facilities Support: Managing daily facilities arrangements, ordering and keeping stock of supplies (stationery, etc.), and performing general administrative duties.

• Customer Service & Issue Management: Proactively managing and responding to enquiries via email and phone, handling problems, and using systems like JIRA for ticket logging. Note: The client requires a 30-minute response time to requests.

• Financial Tasks: Providing support for basic accounting tasks, such as coding invoices, raising purchase orders, and managing internal cross-charges.

• Security & Records: Creating and issuing security passes (both scheduled and ad hoc) and helping to keep the Services handbook and knowledge base up to date.

• Event Support: Assisting with internal and external events and hospitality (e.g., ordering catering, booking catering staff and security).

The client is looking for candidates with:

• Solid communication and strong interpersonal skills.

• A strong customer service approach with a desire to exceed expectations.

• Intermediate/Advanced level proficiency in G Suite or Microsoft Office suite.

• Multitasking and time-management skills with proven experience in similar administrative roles.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.