Administrator

ROLE DESCRIPTION

Are you detail-oriented, organised, and passionate about delivering excellent customer service?

Newcastle College is seeking a proactive and professional Administrator to join our Central Support Service team. This vital role supports the smooth running of the service, including administration of the Single Point of Entry (SPoE) for learners with additional support needs and reception duties. You'll be part of a collaborative team committed to delivering outstanding support to students and staff

As an Administrator, you will:

Provide a high standard of customer service via phone, email, and face-to-face interactions with professionalism and care

Accurately input and validate data in systems

Prepare documents and reports using Microsoft Office tools

We're looking for someone with:

Level 2 English and Maths

NVQ Level 2 in Administration or equivalent

Proficiency in Microsoft Office 365

Experience with student records systems and liaising with external partners is desirable.

Why Join Us?

As a valued colleague of Newcastle College, you'll be part of a passionate and supportive team within NCG. We offer opportunities to grow, thrive, and make a real impact-alongside benefits that prioritise your wellbeing. you want to make a difference?

If you are committed to delivering high-quality administrative support and excellent customer service within a dynamic team environment, apply here.

EMPLOYEE BENEFITS

NCG is a great place to work, with a whole host of benefits such as:

• Generous Annual Leave
• Flexible Working
• Student Discount
• Government Pension Schemes
• Cycle to Work
• Employee Assistance Programme

For more information, please see our website - Our Benefits

NCG VALUES

Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.

• Being both inclusive and diverse
• Trusting and respecting our communities
• Taking ownership whilst working collaboratively
• Inspiring excellence and curiosity

For further detail about our Values and Strategy, please visit our website - Values and Strategy

Proud member of the Disability Confident employer scheme