Hours of Work: 35 per week

Closing date: 30th May 2025

Interviews: Beginning of June 2025

At MSV Housing we’re committed to making sure our customers have good quality safe homes, and our Fire Risk Assessment Works Administrator are key to making this happen.

We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Area Repairs Manager, our Fire Risk Assessment Works Administrator provide administrative, clerical and support to Property Care. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our FRA Works Administrator do;

• Provide administrative, clerical and support to Property Care with data systems support, administrative support and the preparation of documents and delivery of services.

• Manage the records, data and systems relating to FRA works, Legionella, Gas Servicing, Electrical, Lifts and Asbestos ensuring monthly updates are provided.

• Deliver an excellent customer service in all areas of Property Care engagement with residents, clients and third party stakeholders.

• Liaise and update residents with general day to day queries.

What we are looking for;

• Good standard of general education with a minimum of 5 GCSEs or equivalent at Grade C or above including English and Maths.

• Experience of responding positively to customer queries and complaints conscientiously and diligently with attention to detail.

• Experience of working in a busy administrative role.

• High levels of IT literacy including Microsoft Office

• Ability to respond efficiently and effectively to demands of work.

We offer a range of great benefits including:

• Flexibility on where you work with home working kit provided

• 33 days holiday per year plus bank holidays, and a holiday a buy scheme.

• Company pension scheme with up to 10% matched contributions

• Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more.

• Enhanced sick pay with up to 3 months full pay and 3 months half pay

• Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives

• Life assurance subject to being a member of our company pension scheme.

• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career

• Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/

If you wish to discuss the roles informally, please contact Alex Orange, Operations Manager (Repairs) on 07955286906.

Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.

We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are ‘rightsizing’.