
Administrative Assistant
United Infrastructure
12 Parsons Road, Parsons Industrial Estate, WA, Tyne and Wear, United Kingdom
•5 hours ago
•No application
About
- Company Description
- United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
- Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas
- Utility Infrastructure –
- Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
- Social Infrastructure -
- Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
- Job Description
- Manage reception area and look after visitors
- Answer phone calls and transfer them as necessary
- Manage correspondence by answering emails and sorting mail
- Manage outgoing post and record data on special deliveries
- Maintain stock lists and order office supplies as needed
- Manage customer queries – log and pass to the relevant Manager
- Record and populate defect packs, making necessary arrangements and liaise with Reinstatement Manager
- Record utility damages and make calls to appropriate utility company
- Arrange meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
- Assist in planning and arranging events, including organising catering
- Photocopy, scan and file appropriate documents as needed
- Draft, format and print relevant documents
- Interact with staff and carry out their requests
- Any other duties deemed appropriate
- Qualifications
- Key Skills (Essential)
- Strong attention to detail
- Ability to work without supervision
- Excellent time management skills
- Exceptional communication and customer service skills, verbal and written.
- Technical skills, including proficiency with Microsoft office programs
- Strong prioritisation and organisation skills
- Key Skills (Desirable)
- Prior reception/customer service experience