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Administrative Assistant - IT focused clientLocation: LondonSalary: Circa £26,000 to £28,000 (dependent upon experience)Hours: Monday – Friday, 8:30am – 5:30pm (1-hour lunch break)Are you highly organised, proactive, and tech-savvy? Do you enjoy supporting a busy team and being the go-to person who keeps everything running smoothly? If so, we’d love to hear from you.We are seeking an Administrative Assistant to join our London-based technical support team. This role is vital in ensuring we deliver excellent service to our clients and provide seamless coordination within the team.The RoleYou will be the first point of contact for many client enquiries, responsible for managing inbound communications, coordinating workloads and diaries, onboarding new clients, and liaising with suppliers. Over time, you’ll also develop the skills to provide basic technical support, helping our team deliver the highest level of service.Key Responsibilities Answer and manage inbound client enquiries promptly and professionallyCoordinate technical support requests and assist with scheduling site visitsRespond to new business enquiries and coordinate responses with the technical teamSupport onboarding of new clients and maintain excellent client relationshipsIdentify opportunities to improve client support processesGeneral office administration and maintaining a professional office environment Skills & Experience RequiredEssential: Experience working on Apple/Mac systemsPrevious experience coordinating and supporting team workloadsExcellent written and verbal communication skillsStrong planning skills and attention t