About

We are currently seeking expressions of interest for the role of Administrative Support Officer. This is a full-time position for Monday to Friday. The Administrative Support Officer will work within the HammondCare Mission, Motivation and Mission in Action to provide essential administrative support to the Residential Care home. This role is crucial in ensuring the smooth and efficient operation of our Residential Care homes. It is a front-office position that requires dedication, initiative, and confidence when dealing with both internal and external customers. Key aspects of the role include: - Temporary (12 month) full-time position for Monday to Friday, with a willingness to flexible approach to work and hours. - Providing positive and welcoming customer service at the front desk of the Cardiff Residential site. - Working collaboratively with other Admin Support Officers. - Delivering support for functions such as reception phone enquiries and switchboard, new starter documentation, rosters, and customer service. - Assisting the Residential Manager with ordering, Outlook calendar management, and meeting support. - Archiving, Filing and General Office Duties. - Ordering stores, receiving and invoice processing. - Follow-up of procurement and invoicing issue management. - Staff roster management. - Supporting operations with organising meetings and minutes. About you: - Commitment to engage and align with HammondCare Mission, Motivation and Mission in Action. - Strong communication skills, proficient in English - Exceptional customer service focus with a professional and friendly manner. - Strong administrative and computer skills. - Ability to learn new systems quickly. - Intermediate to advanced proficiency in Microsoft Office products. - Capable of working independently and as part of a team. - Superior time management skills. - Flexible approach to work and hours. - Display commitment, initiative and confidence in dealing with both internal and external customers If this sounds like you, please write a cover letter to me expressing your interest, with your resume attached. Closing date: COB Wednesday 26th November 2025 . Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise. We’ve been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life’s most difficult circumstances. Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare. We recognise and celebrate individuals who go above and beyond in their work. Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years. Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care. We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills. Plus, enjoy a $1,000 bonus for successful employee referrals. As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits! Enhance your wellbeing with Fitness Passport, offering discounted access for you and your family to local gyms, pools, and fitness centres. When you need additional support, our Employee Assistance Program provides free, confidential counselling sessions, ensuring you have the resources to thrive.