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Administration Officer Hourly Rate: £14.73–£15.87 per hourLocation: Welwyn Garden CityJob Type: Temporary 12+ weeks, 37-hours per week, Office based Join the Resident Services and Climate Change team within a Local Authority as a Business Support Administrator. This position is perfect for someone with customer service skills and administrative experience. The role is offered on an ongoing temporary basis, with full training provided for the right candidate. Reliability, consistency, and a positive approach to teamwork are essential. Day-to-day responsibilities: Provide high-quality administrative support to the team as required.Work within compliance guidelines and adhering to policies. Work with customers, colleagues and contractors.Schedule appointments and meetings.Provide timely communication.Manage data and documentation.Maintain records and update systems and database.Liaise with departments to resolve queries and complaints. Required Skills & Qualifications: Strong communication and customer service skillsAdministration experience within a busy office or customer service environment.Competent with Microsoft Office (Word, Excel, Outlook).Experience using Housing Management systems such as Orchard or MRI is desirable but not essential. Benefits: Opportunities for professional development and training.Supportive and inclusive working environment.Reed benefits package.PAYE holiday pay