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Job Title: Administrator Duration: Initial 3 months with view to extend Salary: £13-£14 per hour Location: Swindon (hybrid after training finishes) Job Purpose The Administrator will provide efficient, accurate, and timely administrative support to the department, ensuring smooth day-to-day operations. This role plays a key part in maintaining service quality and meeting customer expectations. Key Responsibilities Process documentation.Update and maintain databases, ensuring data accuracy and integrity.Liaise with internal teams (e.g. sales, customer service, operations) to support the full vehicle lifecycle.Handle incoming queries via email or phone and provide administrative support to resolve issues.Support the production and distribution of reports, agreements, and customer communications.Monitor SLAs and KPIs and escalate issues when needed.Assist with invoicing, contract creation, and documentation control.Provide excellent internal and external customer service.Perform ad hoc administrative tasks as required by the team or manager.