About

We are looking for a highly organised and detail-oriented Admin Assistant to support the Brand & Marketing team, with a focus on managing the end-to-end voucher process and providing administrative support across a range of team activities. Sitting within the Customer Marketing team, this role will play a critical part in enabling key initiatives and campaigns by ensuring vouchers, purchase orders (POs), and related admin tasks are delivered smoothly, accurately, and on time. This is a great opportunity for someone who enjoys structure, working with data, and interacting with a range of stakeholders across the business. Key responsibilities are: Manage all aspects of the voucher process across various campaigns and initiativesTrack usage and ensure timely delivery and fulfilmentLiaise with key internal stakeholders to ensure alignment and smooth delivery of initiativesAct as a point of contact for internal queries relating to voucher fulfilment and admin processesEscalate and resolve any operational issues with the appropriate teamsMaintain accurate logs, records, and reporting for transparency and audit readinessSupport documentation, process tracking and internal record keepingRaise and track POs for the Marketing teamManage and reconcile invoice processes in collaboration with financeSupport Head of Marketing with ad hoc administrative tasks Competence, Knowledge and Skills Strong attention to detailNumerate and data-literateExcellent organisational skills: able to prioritise effectively and manage multiple workstreams simultaneouslyClear communicator: able to liaise confidently with stakeholders at all levelsProcess-oriented: enjoys repeatable workstreams and continuous improvementProactive and reliable: a team player