About

Controlled Products Systems Group (CPSG), an affiliate of Chamberlain Group, is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential, commercial, and industrial markets. With a personal approach to business, our employees—whether in one of our branches nationwide or at our corporate office—are committed to serving our customers and supplier partners with dedication and expertise. This role is in the CPSG Finance function. A successful incumbent is expected to (i) Place outbound collection calls to customers, while maintaining strong customer relationships, and (ii) Monitor A/R mailbox and manage incoming calls, escalating as needed. Requires Minimum 1-3 years A/R and collection experience and a minimum of an Associate's degree or equivalent experience. Responsibilities · Place outbound collection calls to customers, while maintaining strong customer relationships · Monitor A/R mailbox and manage incoming calls, escalating as needed · Monitor customer account details for non-payments, delayed payments and other irregularities or discrepancies · Manage online credit applications with customers; assist with determining the taxability of the customer · Provide customer maintenance updates including address, phone number, email address · Assist with mailing of invoices and statements · Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams · Protect CPSG’s reputation by keeping information confidential · Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies · Contribute to the team effort by accomplishing related results and participating on projects as needed Minimum Qualifications · Associate's degree or equivalent experience · Minimum 1-3 years A/R and collection experience · Strong communication, organization and problem-solving skills; proficiency with spreadsheets and word processing software packages #LI-JS1 The pay range for this position is $20.29 - $30.38/hr. Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly. Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.