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JOB DESCRIPTION Manage direct reports effectively and efficiently, including performance management, regular one-to-ones, annual reviews, smart objective setting and recruitment.Manage the banking, including monthly reconciliations, as well as relationships with the bank and assist with set-up of new accounts.Work cross-functionally with other departments in the business, assisting the contact centre, trade, product and operations teams with their queries.Manage the supplier invoice process, ensuring invoices are processed and paid within contracted terms.Manage the tour accrual process to ensure tour costs are accurate.Work with accounts assistants to ensure daily reconciliation of customer receipts from both direct and agency customers, to process customer cancellations and refunds and to communicate with travel agents to issue self-billing agreements and raise VAT invoices.To also work with accounts assistants to process staff expenses, reconcile the credit cards on a monthly basis and review aged creditors regularly.Proactively identify process and system improvements to increase efficiency.Work with other teams on the transition of the accounting system. EXPERIENCE REQUIRED The successful candidates will ideally have 5 years' experience in accounts payable & receivables and experience leading a team. You'll have an ability to reconcile complex ledgers, identify and resolve any reconciling items/anomalies. You'll raise and suggest ideas to improve business and customer process with the Management team, highlighting common trends. In addition you will be: Educated to A level of equivalent, including Maths & English.Be proficient in written and verbal communication skills.Be Computer literate in Word and Outlook and especially Excel. THE PACKAGE: Generous holiday allowance - 25 days plus Public Holid