About

This market leader in signage and cladding, are looking for an Account Manager to look after their existing key clients. They deliver bespoke signage for high profile clients and are known for delivering outstanding results. The company is ambitious, innovative, and growth-focused, with a strong team ethos.The main purpose of the role is to build and maintain strong, long-term relationships and exploring any other avenues within the accounts. This is a hybrid role, most clients are within the Kent and London area.Signage or print knowledge and experience is essential for this position to enable development of the account and also ensure smooth coordination between sales, design, production, and installation teams. There is also an opportunity to earn commission on total new business, 3% of net profit.Main Responsibilities:Account Management & Customer ServiceAct as the main point of contact for clients, providing responsive, professional, and a proactive service.Develop a strong understanding of each client’s brand, business needs, and project goals via email and also visiting clients at their premises.Manage ongoing client relationships to encourage repeat business and long-term partnerships.Prepare and present proposals, quotes, and project updates clearly and professionally.Ensure client expectations are met through clear communication and effective handover to internal teams.Business DevelopmentIdentify opportunities to grow existing accounts and attract new clients through referrals, networking, and follow-up.Support the development of sales strategies to achieve revenue and growth targets.Assistin preparation of accurate quotations in collaboration with the Estimating team.Contribute ideas for new products, services, or approaches that enhance client satisfaction and compe