About

• Company DescriptionWe are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.

• Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester. Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees!Job DescriptionReporting to the Partnerships Team Manager you will be based in our main Crewe office, responsible for owning a variety of Account Management functions for the customers referred into the Team by our diverse range of fuel card Partners.In addition, you will be required to support a number of Sales Support responsibilities for our key Partnerships, including some reporting, key account calls and supporting bespoke card dispatch processes.Opportunities to get involved with digital account management too.
• Further progression is an option within the role, to include supporting our inbound sales functions too. This role will help provide experience into many aspects of channel sales for employees’ ongoing professional development.Key Role Responsibilities:Account Management tasks done over the phone/Teams, including but not limited to welcome calls, query handling & resolution, supporting specific sales campaigns & key account maintenanceWeekly volume and sales reporting for partnersOwning the relationship and targets for UK fuels partners.Supporting the day-to-day account management of the partnersWeekly administration for key partnership account.Experience/Skills required:Experience in a Customer Service or related roleThird party-centric focus and interest in Account ManagementComfortable working to targets and KPIsAble to work in a fast-paced environmentFlexible to accommodate and prioritize occasional short-notice requestsBe part of a Team and collaborate with colleagues in a modern office environmentInterest in and/or experience of Account Management, customer care or customer servicesRepresent and reflect the values of RadiusStrong verbal and written communication skillsComfortable talking on the phone / video callsMicrosoft Outlook & Excel familiarityOrganized & able to prioritize workloadA background in the fuel or payments industry is welcomed, but certainly not essentialBenefits:Newly refurbished sales office with onsite gym, break out rooms and canteenCompany sick pay, life assurance and pensionEmployee assistance program – supporting your health and wellbeingEmployee fuel card (after 6 months) – to help your personal cash-flow25 days holiday plus bank holidays.Benefit Hub membership from day 1 – offering you discounts on restaurants, travel, entertainment tickets and other local and online purchasesEmployee referral program – earn extra cash to recruit friends and familyEmployee assistance program – supporting your health and wellbeing‘Cycle to work scheme – receive an incentive to help the environmentService awards – benefits and recognition for length of serviceAdditional InformationStill Curious?If you feel we are a good match for each other, you can apply online now!If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies:We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

• Department: Sales & Account Management
• Work Pattern: Office Based (5 days onsite)