About

• What's the role about?
• Account Manager
• Permanent, Full Time
• Salary: £27,200 - £36,999 per annum + 25% quarterly bonus opportunity
• Working: Monday to Friday, 35 hours per week
• Location: Leeds, LS1 (Hybrid) 2 days office / 3 days from home
• We’re GIG Retail – a people-first business with creativity and commerce at our heart. We work with brands and retailers across the globe, delivering strategic retail media solutions that cut through the noise. We’re driven by our values – from Integrity and Accountability to having People at Heart. It’s how we do business, and it’s why our team is at the centre of everything we do.
• We’re looking for a sales Account Manager to join our high-performing team. You will be supporting the Client Director, and collaborating across the commercial team to unlock client business opportunities. You are required to provide outstanding client service that delivers impactful retail media campaigns that achieve our clients’ marketing objectives and effectively reach their target audiences.

The Role: What You’ll Be Doing

• Client Relationship Management: Act as the primary, client-facing lead for mid-to-senior stakeholders, fostering deep relationships and driving long-term loyalty.
• Media Campaign Delivery: Oversee the end-to-end execution of retail media campaigns, ensuring they reach target audiences and achieve client marketing objectives.
• Strategic Planning & Forecasting: Conduct accurate revenue forecasting by supplier and category, presenting insights and growth prospects to senior leadership.
• Commercial Growth: Identify new revenue opportunities (FMCG focus), convert leads, and drive incremental growth through proactive upselling and cross-selling.
• Management Support: Collaborate closely with the Client Director and wider commercial teams to align annual plans with retailer buying strategies.
• Performance Analysis: Partner with Insight teams to analyse campaign data, providing clients with actionable optimisations and reporting.
• Required Experience
• FMCG & Retail Media Expertise: Specific experience working within the FMCG sector and a strong understanding of Retail Media landscapes.
• Proven Sales Track Record: Experience in sales and media planning, with a knack for identifying and converting commercial opportunities.
• Relationship Builder: A track record of building and maintaining strong commercial partnerships with diverse stakeholders.
• Commercial Acumen: Confident in managing budgets, forecasting, and driving revenue growth.
• Communication: A natural presenter who is comfortable communicating complex ideas to diverse audiences.

What We'll Offer You

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off
• Hybrid and flexible working policy
• Vibrant agency environment with regular social and wellbeing activities
• Enhanced Maternity/Paternity pay
• Electric Car and Cycle to work Scheme
• Death in Service
• Pension
• If you're a client centric and commercially focussed sales Account Manager looking to work in a fast-growing retail media business, we want to hear from you. Ready to apply? Our Recruitment Team looks forward to receiving your application.
• More about us...
• About GIG
• We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world's largest retailers. With our expertise and proven track record, we know what it takes to drive success in retail media.
• Our culture is one of inclusivity, creativity and positivity and we believe that happy employees lead to happy clients. With a supportive team and a focus on work-life balance, we have a fulfilling and enjoyable work environment. Our IMPACT values are an intrinsic part of who we are (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork). Our "Culture Club" shines a light on 5 key areas that we believe make GIG Retail a standout place to work - charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work.
• We are expanding our team and have several exciting opportunities. We are typically based 2 days a week in our Leeds head office, with 3 days either working from home or visiting our clients.
• If you are looking for a great team and a great company to work for apply now.
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• #LI-Hybrid