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Job Title: Account ManagerLocation: Newport, ShropshireSalary: Up to £35,000 per annum OverviewA technical manufacturing business in Newport, Shropshire is seeking an Account Manager to support customer relationships, drive account growth and ensure effective coordination between clients and internal teams. The successful candidate will have experience in a technical or manufacturing environment and will be comfortable managing multiple projects and stakeholders. Key ResponsibilitiesDevelop and maintain strong working relationships with existing customersAct as the main point of contact for assigned accounts, ensuring high levels of customer satisfactionUnderstand customer requirements and translate them into clear internal briefs for internal teamsWork closely with the technical team to create detailed quotes for customersSending and following quotes to convert to ordersManage the full account lifecycle from initial enquiry through to delivery and after-sales supportWorking closely with the operations team and business development managerIdentify opportunities for account growth and upselling of additional products or servicesMaintain accurate records using the company’s ERP systemsSupport the wider sales and commercial team with reporting and forecast information Skills and Experience Required Previous experience in account management within a technical, engineering or manufacturing settingStrong communication and relationship-building skillsAbility to understand and discuss technical information with customers and internal departmentsGood organisational skills with the ability to manage multiple prioritiesCommercial awareness and confidence in handling quotations and pricing