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Job Title: Commercial Account Handler Location: RickmansworthSalary: £40,000Benefits: 10% bonus, Cert CII training, in-house developmentAbout the Company:This independent commercial brokerage has seen significant organic growth since joining a larger group three years ago. With 24M GWP and a sociable, young team, the office prides itself on its autonomy, strong internal progression, and a no-nonsense culture. The current MD rose from within, and the business continues to prioritise development-led hires as part of its long-term strategy.Role Summary:This is a hands-on team leader role for someone looking to make an impact. You’ll manage day-to-day handling across a general commercial book (around 50% real estate), support a team of developing handlers, and drive client service excellence in a fast-paced, friendly environment. It’s fully office-based, with a focus on momentum, autonomy, and professional development.Key Responsibilities: • Handle mid-market commercial risks (£5k–25k premium): Make an immediate impact and keep service levels high • Support and guide junior team members: Help shape a capable, confident team • Work closely with the MD and wider SME team: Play a key role in growth planning • Maintain strong client relationships: Act as the go-to for complex queries and renewals • Lead by example: Build a culture of delivery, training and trustRequirements: • Experience handling general commercial or property clients • Strong organisational and leadership capabilities • Cert CII qualified or actively working towards it • Comfortable working full-time in a busy office environmentIf this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on so