About

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.We are looking for a dynamic Account Development Executive to provide our customers with ‘wow experiences’ by understanding our customers needs, growing their account and ensuring they are getting the most out of us as their supplier. The key purpose of this role is to support the growth and retention of consumables revenue across the customer lifecycle, while delivering a positive and professional customer experience. The role is responsible for proactively engaging customers to maximise consumable sales, increase product penetration, prevent downtrading, and re-engage customers who have stopped ordering. While a high standard of customer interaction is expected, the primary focus of the role is commercial performance and revenue growth. The Role – Account DevelopmentConduct post-installation follow-up calls to ensure customer satisfaction, review stock levels, and promote appropriate consumables and subscription options.?Re-engage customers who have reduced or stopped ordering by identifying issues, restoring value, and driving renewed spend.Analyse and recover accounts with declining usage, implem