About

Description About the RoleWe’re looking for a passionate leader to join us at our Bognor Regis Resort as our Accommodation Manager Reporting to the Senior Accommodation & Guest Services Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness.You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do. The role will also involve analysing KPI’s and stock control systems to maximise gross profit margins and adhering to food safety and health & safety policies. This role will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, public areas and venues within their designated area. They will lead their team in promoting the highest operational standards in both resort and accommodation cleanliness.As an Accommodation Manager, you’ll be vital in ensuring we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we can try and improve the experience for our guests.You will work collaboratively alongside Guest Services Manager and Productivity Manager to understand guest issues and to drive and support problem resolution and utilise all our feedback and review platforms relating to all things cleaning to understand issues and challenges, and promotes ways to reduce problems, along with forecasting and planning for the best team resource for our check in days and resort areas of responsibility. Working in tandem with the Facilities team and Productivity Manager to plan and complete room maintenance and follow up cleaning programs. You'll support the Conference &