Do you want to work for an organisation that values difference and includes everyone? Then the Environment Agency is the organisation for you! We are fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns for all our vacancies, including job share.

The Regulatory Officer role will be based in our Simpler Recycling team in Waste Markets and Shipments,. We’re a national team with officers based across England, ensuring a consistent regulatory approach across the country.

As a department we ensure that companies are disposing of their waste correctly by enforcing government regulations – ‘right waste, right place’.

You will be key to planning, monitoring and delivering compliance activity within your Simpler Recycling, to drive a circular economy.

•Guide, advise and support team members on policies and practices to help resolve issues.
•Develop and further relationships with customers and stakeholders.
•Answer technical queries; interpret and diagnose problems and develop solutions.
•Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
•Deal with confidential and sensitive information whilst keeping in line with data protection guidelines.
•Contribute to the development and improvement of processes, procedures, and operational instructions.
•Undertake compliance and enforcement work in line with organisational policies and procedures.
•Support the Senior Technical Officers with all aspects of the regime where required.
•Work with other organisations and EA teams to promote Simpler Recycling legislation and collect intelligence and data.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

The team

Waste Markets and Shipments is a supportive and inclusive department that encourages our teams’ health, safety, wellbeing, and development. We aim to improve the quality of recycling and ensure waste entering and leaving the country is handled appropriately for recycling and recovery. We help to protect and improve the environment by regulating industry, ensuring compliance, and eliminating illegal activities.

We regulate businesses under the Simpler Recycling legislation, that went live in April 2025.

Experience/skills required

•Excellent customer service skills and the ability to build and maintain relationships with internal and external customers.
•Answer customer queries, convey technical information and solve problems.
•Excellent communication skills, both written and verbal with innovation to embrace virtual communication technology.
•Organisation, time management and planning skills to deliver a varied workload with conflicting deadlines.
•Flexibility and adaptable to change.
•Competent use of Microsoft Office and Excel.
•Confidence in handing large quantities of data and sound attention to detail.
•Enthusiastic about working collaboratively with colleagues towards common goals
•Experience of producing accurate reports; collation, analysis and interpretation of data using Microsoft Office

Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.

Find out about our wider team here - https://www.youtube.com/watch?v=zJ7fCgRW5SM