About

2nd Line Field Engineer Based around Hertfordshire and Buckinghamshire - UK driving license Needed Up to - £31,000 We are seeking a customer-focused Field Engineer to support multiple sites, ensuring reliable IT services. In this varied role, you will maintain IT hardware and network infrastructure, install and support software, and provide 2nd line technical support across a range of equipment including desktops, iPads, printers, telephony, and classroom technologies. You will troubleshoot issues, deliver robust technical solutions, and help drive improvements to the client infrastructure. About You:Minimum 2 years’ experience in a 2nd Line Support role Strong technical knowledge of hardware, networking, and common user applicationsExperience supporting Microsoft 365 environmentsExcellent communication skills with the ability to explain technical issues clearly to non-technical usersSelf-motivated, organised, and solutions-focused with a strong customer service approachIf you’re passionate about IT and enjoy delivering high-quality support in a dynamic environment, we’d love to hear from you