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Job Title: Field IT Support Engineer - MSPLocation: BromsgroveSalary: Up to £35,000 (DOE)Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking Managed Service Provider (MSP), this could be the role for you.We are seeking a skilled IT Support Engineer to join our growing team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting. Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of clientsDiagnose, troubleshoot, and resolve hardware, software, and network issuesInstall, configure, and support desktops, laptops, printers, and peripheralsSupport and maintain network infrastructure (routers, switches, firewalls, Wi-Fi)Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support roleExperience within a Managed Service Provider (MSP) environment is highly desirableStrong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networkingExperience with cloud services (Microsoft 365 / Azure) Benefits Competitive salary up to £35,000 (depending on experience)Paid for cer