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2nd line Engineer – PermanentLocation: Colchester (4 days onsite - 1 day from home)Salary: £40,000We’re looking for an IT Support Engineer to join a fast-paced manufacturing company on the outskirts of Colchester. This is a permanent, full-time role offering the chance to support a wide range of systems and technologies within a well-established business.You’ll be the first point of contact for IT support queries, ensuring smooth day-to-day operations across both office and manufacturing environments. This is a great opportunity for a junior IT professional building their career or an experienced engineer seeking a new challenge.Key Responsibilities: Provide 1st and 2nd line support across the businessTroubleshoot hardware, software, and network issuesSupport Microsoft 365 and critical business applicationsAssist with ERP systems – Dynamics AX experience is a plusContribute to IT projects and improvementsMaintain accurate IT documentation What We’re Looking For: Experience in a 1st/2nd Line Support roleStrong Microsoft 365 and general IT skillsExposure to ERP systems, ideally Dynamics AXManufacturing environment experience is an advantageGood communication and problem-solving skills What’s On Offer: Permanent position with immediate startSupportive, collaborative work environmentOn-site parking and accessible Colchester locationHands-on experience with a variety of technologies Ready to make a move? Apply now with your CV for immediate considerati