About

Hello! We’re growing fast — and we’re looking for a full-time Customer Service Representative to join our team and support our two expanding e-commerce brands. This is more than a job: it’s a chance to grow from support rep to potential manager, with real responsibilities and long-term evolution. If you're driven, proactive, and loyal — this is your moment. 🎯 YOUR MISSION - Support our French market via email and chat - Solve customer problems with common sense, speed, and professionalism - Handle orders, refunds, and disputes via Shopify, PayPal, and Zoho - Monitor unauthorized use of our content and issue DMCA takedowns - Be the voice of the brand — empathetic, sharp, and helpful 🧠 WHAT WE’RE LOOKING FOR - Fluent in French and English (written and spoken) - Experience with Shopify, customer service, and ticketing systems - Organized, logical, and able to handle sensitive cases with tact - Available all week — ~15h/week to start (TBD) - Strong possibility of full-time evolution as we scale 🚀 💼 WHY JOIN US - Two fast-growing e-commerce brands with a strong international presence - A real opportunity to evolve into a management position - A flexible, human-centered work environment - Work from anywhere If you’re looking to grow, take ownership, and be part of something exciting — we want to hear from you. Which fruit is mentioned in this job post? Mention it at the end of your application to show us you’ve read everything. Let’s grow together.