Digital Media and Communications Officer
Transport Focus
London
•2 weeks ago
•No application
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- Location
- About the job
- Benefits
- Things you need to know
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Location
About the job
Job summary
Organisation: Transport Focus
Role: Digital Media and Communications Officer
Location: London or Manchester
Salary: £33,000 gross per annum
Benefits: Generous pension scheme and 30 days annual leave (plus bank holidays), employee assistance programme, flexible working (minimum 2 days a week in the office).
Closing date: 12:00 midday, Tuesday 27 May 2025
About us
We are the voice of Britain’s transport user. We ensure they’re at the centre of tomorrow’s policy decisions and that future investment in the transport network is focused on their needs and experiences. We listen to the public and find out their experience of using, or trying to use, Great Britain’s railways and England’s bus, tram and major road networks. We bring together transport providers and share these views so problems can be fixed but if they are more challenging to resolve, publish an improvement plan. Our analysis, drawn from data and insight across the industry, puts the voice of the transport user at the heart of decision making – in Westminster, Cardiff, Holyrood and with the Mayors of our great city regions.
We are changing how we deliver more impact for external stakeholders through our business plan. And that’s where you come in!
This is an exciting opportunity for you to join an ambitious organisation at a pivotal time for transport users and for our people.
About you
We are interested in the skills and experience you bring, not just the job titles on your resume. Reflecting our ambition and commitment to be more representative of all transport users, we aim to build teams that draw upon the widest range of experiences, talent and ideas, and for that reason welcome applications from the broadest range of backgrounds and communities.
To be successful you will have:
- Communication experience across various channels
- Ability to commission, create and edit inspiring, creative and compelling content for a wide range of digital audiences and channels
- Exceptional verbal and written communication skills
- Expertise in the management and delivery of multiple projects and programmes of work
- Excellent communication and interpersonal skills, with the ability to build relationships, work collaboratively and co-ordinate cross functional teams
- Ability to solve problems with a self-motivated and solutions-focused outlook
- Diversity of thought, naturally challenging accepted norms as well as being keen to explore new and innovative ways of doing things
- Experience of stakeholder engagement
How to Apply
To apply, please visit our website via the button below.
Job description
Person specification
Benefits
- Generous pension scheme
- 30 days annual leave (plus bank holidays)
- Employee assistance programme
- Flexible working (minimum 2 days a week in the office).
Things you need to know
Selection process details
How to apply
If you would like to apply for the Digital Media and Communications Officer vacancy you will need to submit the following:
- Up to date CV
- Personal statement with a maximum of 750 words.
Please ensure you address how you demonstrate the requirements of the post outlined in the role profile and advert. Please note all applications for this vacancy must be submitted to recruitment@transportfocus.org.uk by 12:00 midday on Tuesday 27 May 2025.
We do not accept CVs alone for this role. Please ensure you provide both your CV and personal statement as attachments to your application email. Word or PDF format is preferred and do not include any photographs or images.
Please note, if you do not provide both a CV and a personal statement, you will not be considered for the role so please ensure the above has been submitted before the deadline.
If you require an adjustment to enable you to apply for the post in a way that best suits you, please contact the HR team at recruitment@transportfocus.org.uk before you submit your application.
Assessment process
Once you have submitted an application, your details will be reviewed by a panel.
If shortlisted you’ll be invited to an interview/assessment.
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : recruitment@transportfocus.org.uk
- Email : recruitment@transportfocus.org.uk
Recruitment team
- Email : recruitment@transportfocus.org.uk
Further information
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