About

Company Overview

Clinical Outcomes Solutions (COS) is a global research consulting group providing 360° support and services across all facets of clinical outcomes research to assist with value-driven decisions for informing patient care. Our mission is to advance the science of patient outcomes through innovative solutions and deep partnerships with our clients. We are dedicated to transforming clinical outcome assessment (COA) research into a powerful tool for improving patient lives and creating value for our clients. With a passionate commitment to excellence, we strive to drive measurable impact on patient outcomes and make a meaningful difference in patients' lives worldwide. We are looking for an administrative associate to join our team.

Candidates must submit cover letter and resume to hr@clinoutsolutions.com

Position Overview

Reporting to the Associate Director, the Administrative Assistant provides general administrative to the U.K. employees and all operations support in the Folkestone office which includes, onboarding new joiners, contract and procurement data entry calendar management and general office responsibilities.

Responsibilities:

• Manage day-to-day office Operations in the UK
• Liaison between building and facility management and the office 
• Manage replenishment of office supplies and maintain office appearance 
• Ensure equipment operation by completing preventative maintenance, calling for repairs and maintaining equipment inventory. 
• Replenish office supplies, perform inventory management (office and kitchen supplies), handle outgoing mail (regular, overnight/messenger requests/UPS, FedEx, etc.), coordinate vendors/deliveries  
• Manage incoming and outgoing post 
• Maintains U.K. inventory and software user list and provides updated information to I.T. Director
• Maintain the IT inventory, including cleaning laptops, wiping data, and preparing PCs for the employees.  
• Order and standardize all IT equipment. 
• Maintains software licensing user list
• Manage access to DocuSign accounts. 
• Manage all travel and accommodation needs of U.K. employees and executives as needed; manage expense reports for travelers; prepare and distribute itineraries ahead of travel; reserve transportation as necessary.
• Prepares expense reports for employees
• Organizes receipts for all UK operational expenses for reconciliation.
• Scans and uploads financial data, receipts, and reports to share drives.
• Schedules key meetings and manages conference room reservations

Shared responsibilities

• UK On-Boarding
• Contracts & Procurement Support
• Maintain COS Home SharePoint training site for employees with current information
• Create CV folder for new hire, including granting permissions within the CV site
• Upload training to COS Homesite
• Data Entry and updates of contract information in Trello
• Coordinate and track sponsor signatures on contract routing
• Distribute contracts upon signature
• Update QB with data retention requirements

Quickbase and Project Support

• Update QuickBase Activities Table when new projects are contracted
• Serve as backup to create folders (in Proposals and MSA paths of COS Office folder) when new projects are requested

Requirements

• Bachelor’s degree in business or related field
• Minimum of 2 years’ experience in similar operational roles
• High comfort and functional level in working with integrated software applications
• Proficiency in Excel, word, outlook, and access
• Familiarity with working in a global environment
• Excellent verbal and written communication skills
• Excellent interpersonal skills and a collaborative style
• A demonstrated commitment to professional, ethical standards of honesty and integrity in a diverse workplace

Candidates must submit cover letter and resume to hr@clinoutsolutions.com

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Bereavement leave
• Company pension
• Enhanced paternity leave
• Life insurance
• Paid volunteer time
• Private medical insurance
• Sick pay

Schedule:

• Monday to Friday

Application question(s):

• Are you willing to work in an office full-time Monday through Friday

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Administrative Associate