Job Summary:

Venue: O2 Academy Brixton

Company: Academy Music Group

Location: Brixton, London

Reports to: General Manager

Working Hours: Full time

Contract Type: Permanent

The Role

The Venue Assistant/Duty Manager is an integral position within the team to contribute to the efficient coordination of front and back of house responsibilities, and the smooth day-to-day running of O2 Academy Brixton. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our Team

O2 Academy Brixton is a prestigious and internationally renowned venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

About You

• Passionate, knowledgeable, and enthusiastic about the music scene in the city
• Experience in the live entertainment industry or venues
• Excellent communication and diplomacy skills
• Strong IT skills including proficiency in Microsoft Office suite
• Self-motivated and results driven
• Experience in supervisor role within the live entertainment or club sector is preferred
• Works well under pressure

What We Need

• Willing to learn all aspects of running a venue
• Strong attention to detail and ability to multi-task
• Demonstrable supervision and motivation of others
• Passionate and enthusiastic for the live events industry
• Flexibility to work irregular hours (weekends/evenings/public holidays)
• Willingness to build positive working relationships
• A proactive organiser in problem-solving who can negotiate solutions
• Show willingness and initiative to take on increased responsibilities to progress

What the Role Includes

• Assist all departments of the venue with general admin
• Working with each department to get a full understanding of what they do
• Work collaboratively with the venue team and Company head office
• Act as a point of contact and venue liaison for all contracted events and touring parties
• Liaise with and maintain first-rate relationships with clients, partners and service providers
• Ensure all paperwork and reporting is completed and professionally retained
• Ensure compliance with health and safety standards by adhering to established procedures and best practices
• Comply with all Company guidelines and working practices
• Ensure the venue is maintained to the highest standards
• To publicly represent the venue and Company in a professional manner
• Duty manage events and programming to the highest standard
• Contribute to the Company business objectives and commercial targets
• Assist the general management team in event planning and risk assessment
• Supervision and training of team members as required
• Perform any additional tasks as reasonably required to support management and the organisation

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.

AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: 21st May 2025. We reserve the right to close applications at any time.

#AMG