About

Administrator in Domiciliary Care

About Us:

At Hearts at Home Care, we are dedicated to providing high-quality care to our service users in the community. Our team is committed to ensuring that our clients receive the best support possible while fostering a positive and motivating work environment for our staff. We are currently seeking a motivated and detail-oriented Administrator to join our team and support our operations in the domiciliary care industry.

Role Overview:

As an Administrator, you will play a crucial role in the day-to-day operations of our domiciliary care service, ensuring that all administrative tasks are handled efficiently and effectively. This position will involve caring duties as required, providing you with the opportunity to make a direct impact on our clients' lives.

Key Responsibilities:

- Manage our current staff files

- Full recruitment from advertising to booking them in for their inductions

- Attend relevant meetings in the field to represent the administration team.

- Conduct back-to-work interviews and concern meetings (one-to-one) as needed.

- Organise exit interviews.

-Support with sickness cover

- Liaise with outside agencies to ensure service user needs are met.

- Conduct certain audits.

-Ensure we meet CQC legislations

- Support managers with various administrative duties as required.

- Provide support on the on-call phone when field supervisors are absent, assisting the on-call person every other weekend. - Perform general administration tasks, including typing and documentation.

- Assist in managing the holiday board and other administrative tasks as needed.

Qualifications and Skills

- Experience in an administrative role, preferably within the care or healthcare sector.

- Strong organisational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Proficiency in Microsoft Office

- Ability to work independently and as part of a team.

- A proactive and positive attitude towards problem-solving.

- Compassionate and understanding nature, with a desire to support service users and staff.

How to Apply:**

If you are passionate about making a difference in the lives of others and have the skills and experience to thrive in this role, we'd love to hear from you! Please submit your CV

Join us at Hearts at Home Care and be part of a team dedicated to providing exceptional care!

Hearts at Home Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent

Pay: £24,000.00-£26,500.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Home care: 1 year (preferred)
• Administrative: 1 year (preferred)

Licence/Certification:

• driver license (preferred)

Work Location: In person

Application deadline: 16/05/2025